Shipping & Delivery

What Sections to Include in Your Shipping Policy

The following are the most important sections that should be included in your Shipping Policy:

  • Methods of shipping available (standard, express, overnight, etc.) and the prices of each

  • Shipping restrictions (no shipping to Villages, no shipping of certain goods, etc.)

  • Handling time

  • Other/additional information

Methods and Prices of Shipping Available

The main thing most customers will want to know about your policies and procedures is how much you charge for shipping, and how fast items will arrive.

Most ecommerce businesses offer multiple shipping options, from standard ground delivery to expedited or even overnight shipping. These shipping options also come with different price tags.

Include a section in your Shipping Policy that breaks down this information.

Here's how Woodstock breaks down this information. The simple chart is easy to notice and read, while the explanation paragraphs below it provide additional information about what a customer can expect with each shipping method available.

Words that stand the test of time

"Rolex"

With the invention of the word “Rolex” in 1908, Hans Wilsdorf did not only create a new brand. He immediately affirmed his unique vision of watchmaking and embarked on the quest for excellence that Rolex has unceasingly pursued ever since.

Having these exacting standards from the outset meant gradually incorporating all the know-how and every expertise into the manufacture, thus guaranteeing the brand’s autonomy and integrity.